Terms of Service
Last updated 8 October 2026
These terms are the agreement between you and Invoita ("we", "us") covering your use of Invoita at https://invoita.com. By creating an account or using the service you agree to them.
1. Who can use Invoita
You must be at least 18 and able to enter a binding contract. If you use Invoita for an organisation, you confirm you are authorised to accept these terms for it.
You are responsible for your account credentials and for everything done under your account. Tell us promptly if you suspect unauthorised access.
2. What Invoita does — and does not — do
Invoita is invoicing software. You create invoices, quotes, contracts and related records and send them to your own clients: from your own mailbox through Invoita (section 3), or yourself, by downloading the PDF or copying a share link. Invoita never emails your clients from its own address, and never sends anything from your mailbox unless you ask it to.
- We are not your accountant, bookkeeper or tax adviser. Nothing in the product is financial, tax or legal advice, and you are responsible for the accuracy of every document you issue.
- Invoita does not process or collect payments. Your client pays you directly, by whatever method you put on the invoice, and money never passes through us. Payments you record in Invoita are your own bookkeeping.
- We do not guarantee that your clients will pay you, or that a document you send them will be received, opened or acted upon.
3. Sending from your own mailbox
If you connect Gmail, Outlook or another email account, you authorise Invoita to send from it, in your name, the emails you ask it to send — an invoice, a quote or a payment reminder, with its PDF — and nothing else. Each email goes only when you click Send.
- You are responsible for every message sent from your mailbox through Invoita: what it says, who it goes to, and your right to email them. Send only to your own clients, about real work.
- You must have the right to use the mailbox you connect, and you must follow your email provider's terms and sending limits as well as these.
- Never use it to send spam, phishing, fake or misleading invoices, or messages that impersonate another business or person. We treat this as a serious breach: we may disconnect the mailbox and suspend the account without notice, keep the records we need to investigate, and report it to the email provider concerned and to the authorities.
- To protect the people you write to, we limit sending — for example how many emails an account can send a day, how many recipients an email can have, and how soon the same invoice can be sent again — and your account's email address must be verified before you can send. We may change these limits.
- Delivery depends on your email provider and your client's. We do not guarantee that an email will be delivered, will stay out of spam, or will be read.
You can disconnect your mailbox at any time in Settings › Email.
4. Price
Invoita is free. There are no paid plans, trials, subscriptions or charges, and we never ask for your card details. If that ever changes we will give you notice in advance, and nothing that is free today will start costing money.
5. Your content
You keep all rights to the data you put into Invoita — your business details, clients, invoices, logos and files. You grant us only the licence needed to host, process and transmit that data so we can operate the service for you, for example rendering a PDF, serving a share link you created, or sending an email you asked us to send.
You are responsible for having the right to use the content you upload and for the lawful basis on which you hold your clients' personal data. In data-protection terms you are the controller of your clients' data and we act as your processor.
6. Acceptable use
You agree not to use Invoita to:
- Issue fraudulent, deceptive or misleading invoices, or impersonate another business or person.
- Use Invoita documents, share links or a connected mailbox for spam, phishing or other unsolicited messages, or to email lists of people who are not your clients.
- Break the law, infringe someone else's rights, or facilitate money laundering or sanctions evasion.
- Probe, overload or interfere with the service, circumvent rate limits or other technical restrictions, or access another customer's data.
- Resell or white-label the service without our written agreement.
We may suspend or terminate an account that breaches this section, immediately where the breach is serious or where the law requires it.
7. Availability and support
We work to keep Invoita available and reliable, but we do not promise uninterrupted service. We may carry out maintenance, change features, or withdraw features that are not viable to keep running. Where a change is material and adverse, we will give notice where it is practical to do so.
8. Third-party integrations
Signing in with Google, connecting a Gmail, Outlook or other mailbox, connecting Xero or QuickBooks, and using AI drafting are all optional. Those services are operated by third parties under their own terms and privacy policies. We are not responsible for their availability, their fees, or what they do with data you authorise them to receive.
9. Closing your account
You may close and delete your account at any time. On deletion we remove or irreversibly anonymise your data within a reasonable period, except where we must keep records to meet a legal obligation. Export anything you need before you delete, because deletion cannot be undone.
10. Liability
Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.
Subject to that, we are not liable for lost profits, lost revenue, lost business, lost goodwill, or loss or corruption of data, and our total liability arising out of or relating to the service in any 12-month period is limited to the amount you paid us for the service in that period.
The service is provided "as is". To the extent permitted by law we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.
11. Changes to these terms
We may update these terms. If a change is material we will give notice by email or in the product before it takes effect. Continuing to use Invoita after that means you accept the updated terms.
12. Governing law
These terms are governed by the laws of Spain, and the courts of Spain have exclusive jurisdiction, except that we may bring proceedings to protect our intellectual property in any competent court. If you are a consumer, you keep the benefit of any mandatory protections of the country where you live.
13. Contact
Invoita — [email protected]
Questions about this policy? Email [email protected].